Frequently Asked Questions

  • An initial Therapy Assessment is £95.00 at home (within Plymouth) or at our clinic base at Unique Mobility in Estover, Plymouth (Mileage is charged at £0.50p per mile If >5 miles from base).
  • If you are a case manager / solicitor - Please email an enquiry and we can send through a quote based on the referral information and location.

 

a)    Referals can be directly from clients or clients’ family members – please complete the new client questionnaire

Client Questionnaire

b)    We are delighted to accept referrals from case managers and solicitors who we would ask to email through referral information please with an outline of what is required as well as client location and we can email through a quote and costs.

 

We aim to see clients within 2 weeks from referral. However, at exceptionally busy times we operate a short waiting list.

Yes – we have extensive experience, of over 20 years, working within the medico-legal field providing clinical input with clients, writing clinical reports and attending Mult-disciplincary team meetings etc.
Please email through any enquiries, for a quote or to find out more.

Yes, it is fine to have private therapy input alongside NHS therapy input (or while waiting for NHS therapy input). There are clear guidelines from the Chartered Society of Physiotherapy (CSP) about this.
This can also be a way to ensure continuity and consistency with your rehabilitaiton (as well as increased frequency of sessions if needed).
The Plymouth Neurophysio team are very familiar with working closely with the NHS services and liaising accordingly (with client consent) with very effective results.

Yes. Mileage is charged at £0.50p per mile if >5 miles from our base.
Clients can also be seen at a public gym (of client’s choice), swimming pools, hydro pools, place of work and in the case of paediatric cases at school / nursery.

Cancellation Policy:
Please note that we require 24 hours’ notice of a cancellation. Full session charges will apply to cancellations within 24 hours of an appointment. Thank you.

Cancellation Policy:
Please note that we require 24 hours’ notice of a cancellation. Full session charges will apply to cancellations within 24 hours of an appointment.