A little bit about us ...
We are a specialist multi-disciplinary team of neuro rehabilitation professionals including Chartered Physiotherapists, Occupational Therapists, Rehabilitation Assistants and Sports & Massage Therapists, treating adults and children with neurological conditions.
Our Physiotherapists are all members of the Chartered Society of Physiotherapy (CSP) and our Occupational Therapists are members of the Royal College of OTs (RCOT). They are all HCPC registered (Health & Care Professions Council).
Our other rehabilitation professionals are members of sports and massage therapy professional bodies relevant to their roles.
All of our team members have an enhanced DBS check, are fully insured and carry out the required mandatory training relevant to their role.
Plymouth Neurophysio Ltd was established in 2012 by Becky Isserlis, who manages the service as Clinical Lead Neurological Physiotherapist.
We place a strong emphasis on training and development and ensure that the services that we provide are backed by current research and are of the highest standard at all times. We believe in a 'can do' attitude and are open minded towards trying a broad spectrum of techniques and approaches. Patient safety is always paramount in everything that we do.
We welcome feedback and ensure that our clients are happy with the treatment that they are receiving and we carry out annual client feedback questionnaires to ensure that we continue to achieve excellence and best practice.
Our Mission and Values:
We believe in providing a patient-centred, holistic approach and in giving patients choice and control over when, where and how they take part in their rehabilitation.
It is vital that a patient has a health professional who really understands their condition and they are able to build trust in that professional. We respond quickly and efficiently when a patient requires our assistance to ensure that we are able to provide the treatment and advice that is required in a timely manner.
We provide information and advice and set realistic goals with a view to helping individuals and their families to make informed choices. We constantly review treatment goals and outcomes to ensure that our interventions are as effective as possible.
Our practice is always backed by current research and we are committed to continual professional development. We operate in a highly professional manner and maintain patient confidentiality and dignity at all times.
Feedback from our patients is welcomed and, in our recent patient satisfaction survey (May 2022), 100% of respondents said that they would recommend the Plymouth Neurophysio service to others.
The Plymouth Neurophysio team are passionate about helping individuals reach an optimal level of physical function and independence and recognise the benefits that this has on quality of life.